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Salesforce Certified Agentforce Specialist Sample Questions:
1. Universal Containers' Agent Action includes several Apex classes for the new Agentforce Agent.
What is an important consideration when deploying Apex that is invoked by an Agent Action?
A) The Apex classes must have at least 75% code coverage from unit tests, and all dependencies must be in the deployment package.
B) Apex classes invoked by an Agent Action may be deployed with less than 75% test coverage as long as the agent is not activated in production.
C) The Apex classes may bypass the 75% code coverage requirement as long as they are only used by the agent.
2. Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). Specifically, UC wants the following capabilities to be part of Einstein's generative AI service.
- No data is used for LLM training or product improvements by third-
party LLMs.
- No data is retained outside of UC's Salesforce org.
- The data sent cannot be accessed by the LLM provider.
Which property of the Einstein Trust Layer should the Agentforce Specialist highlight to UC that addresses these requirements?
A) Prompt Defense
B) Data Masking
C) Zero-Data Retention Policy
3. Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog. Which type of prompt template should UC use?
A) Record summary prompt template
B) Flex prompt template
C) Email generation prompt template
4. Universal Containers (UC) plans to send one of three different emails to its customers based on the customer's lifetime value score and their market segment. Considering that UC are required to explain why an e-mail was selected, which AI model should UC use to achieve this?
A) Generative model
B) Predictive model and generative model
C) Predictive model
5. What is the main purpose of Prompt Builder?
A) A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.
B) A tool within Salesforce offering real-time Al-powered suggestions and guidance to users, Improving productivity and decision-making.
C) A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI responses to their flow of work
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |







