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Apple OS X Support Essentials 10.8 Sample Questions:

1. Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.

An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?

A) Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
B) Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
C) Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
D) Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.

2. You are logged into a MacBook Pro as a standard user. How can you display the OS X Mountain Lion build number?

A) In the General pane of System Preferences, click the Info disclosure triangle to reveal the build number.
B) Type build_number in Spotlight, and then scroll through the resulting information until the build number is revealed.
C) Choose Software Update from the Apple menu, and then choose Build Number from the Update menu.
D) Choose About This Mac from the Apple menu, and then click the text directly under OS X until the build number is revealed.

3. Which of these must you know about a corporate VPN server before you can configure the VPN software on an OS X computer to access the corporate network?

A) If the corporate VPN server supports DNSSEC
B) If network protocols will be encapsulated by the corporate VPN server
C) If the corporate VPN server supports PPPoE
D) If the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec

4. You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

A) The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
B) The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
C) The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.
D) The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.

5. You can configure Time Machine to delete versions of files as soon as they reach a specified age.

A) False
B) True

Solutions: