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  • Exam Code: C9020-970
  • Exam Name: IBM Enterprise Storage Sales V4
  • Updated: Jun 01, 2026
  • Q & A: 60 Questions and Answers
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  • Exam Code: C9020-970
  • Exam Name: IBM Enterprise Storage Sales V4
  • Updated: Jun 01, 2026
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  • Exam Code: C9020-970
  • Exam Name: IBM Enterprise Storage Sales V4
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  • Q & A: 60 Questions and Answers
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IBM Enterprise Storage Sales V4 Sample Questions:

1. A customer has asked about software defined storage. It has a heterogeneous storage environment.
Which IBM solution helps the customer implement software defined storage and leverage its investment in existing storage?

A) IBM Spectrum Control
B) ProtecTIER
C) XIV
D) DS8870


2. Which two IBM storage offerings support OpenStack? (Choose two.)

A) FlashSystem 840
B) Storwize family
C) TS3500
D) ProtecTIER
E) XIV


3. A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
Which response should the sales person give based on IBM's definition of TCO?

A) It provides for the evaluation of the current cash flow of the asset.
B) It evaluates the complete cost of ownership of an acquisition over the life of the asset.
C) It provides for the evaluation of the comparison acquisition costs of IBM with the competition.
D) It evaluates the complete cost of acquisition of the asset.


4. A new customer to the TS3500 wants to know if the TS3500 they recently purchased has a three-year 9x5 warranty.
What is the correct answer to give the customer?

A) One year, 7x24 is the standard warranty.
B) One year, 9x5 is the standard warranty.
C) Three years, 9x5 is the standard warranty.
D) Three years, 7x24 is the standard warranty.


5. In a customer briefing, you present the ability to reduce storage capacity using Real-time Compression as an option to lower hardware costs.
How should you describe this capability?

A) It is an IBM Spectrum Protect based compression feature.
B) It is a premium option for Storwize V7000 and IBM Spectrum Virtualize.
C) It is a standard algorithm for IBM disk and tape devices.
D) It is a compression and deduplication feature for ProtecTIER.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C,E
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: B

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