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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?

A) The airport mode is not enabled.
B) The device radio is not enabled and provisioned.
C) The NFC radio is not enabled.
D) The mobile network radio is not enabled and account is not provisioned.

2. What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?

A) Going over the data usage quota
B) The Roaming IT policy rule
C) Multiple Smartphones/Tablets enabled
D) No payment information listed on the server

3. Direct access to demos of the swipe gestures can be done through which one of the following?

A) Options
B) Setup
C) Help
D) Settings

4. What is the share address of the BlackBerry Smartphone internal device storage?

A) smb://lP Address Of Device/shared
B) //IP Address OfDevice\media
C) http://IP Address Of Device:3101
D) //Device Name\storage

5. A user has a BlackBerry 10 (BB10) device. When the user launches BlackBerry World they are unable to see many of the applications that others see. What does this indicate?

A) The BB10 device is not connected to the BlackBerry Network
B) The BB10 device is in the BlackBerry World - Work
C) The BB10 device is not connected to the network
D) The BB10 device is not provisioned for BlackBerry World

Solutions: