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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IP Office Platform Architecture | 20% | - Hardware and software components - IP Office editions and feature sets - Deployment models and sizing - Server Edition and 500V2 architecture |
| Applications and Endpoints | 15% | - Integration with third-party systems - Avaya endpoints and telephones - Unified Communications applications |
| Troubleshooting and Optimization | 15% | - Performance optimization - Common issues and resolution - Diagnostic tools and logs |
| System Administration and Features | 25% | - Voice features and services - Call routing and dial plan configuration - System maintenance and backup - User and extension management |
| Installation and Initial Configuration | 25% | - Pre-installation planning and requirements - Network integration and IP connectivity - Software installation and upgrade - Basic system configuration |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. For maximum capacity without a 4-port expansion card, how many external expansion modules may be added to an IP500 V2?
A) 14
B) 8
C) 18
D) 4
2. Which feature provides automatic call distribution to a group of users?
A) Short Codes
B) Call Pickup
C) Hunt Groups
D) Voicemail Pro
3. Which license enables the Avaya IP Office Teleworker feature?
A) Office Worker
B) Mobile User
C) Teleworker
D) Power User
4. Which feature allows users to log in and out of multiple hunt groups?
A) Hot Desking
B) Group Login/Logout
C) Call Pickup
D) Mobile Twinning
5. Which feature allows a user to pick up a call ringing on another extension?
A) Hunt Group
B) Call Pickup
C) Mobile Twinning
D) Call Forwarding
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |







