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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. An Elite Multichannel (EMC) Release 6.6 Server enhancement is support for Real-time reporting for how many agents with unicast?

A) 800
B) 700
C) 600
D) 500

2. Refer to the exhibit.
A customer wants Avaya Experience Portal as a software platform for supporting omnichannel automation applications, so they can create sophisticated voice and speech applications.
Which component shown in the exhibit is responsible for launching applications?

A) Media Processing Platform
B) IX™ Orchestration
C) Experience Portal Manager
D) Application Servers

3. With the pre-built Virtual Private Clouds (VPCs) of Avaya OneCloud™ ReadyNow, Avaya is providing a robust foundation for enterprise cloud deployments. Each VPC Is built as a dedicated software image of Avaya's market leading Contact Center solutions.
What Is the default VPC hardware and software configuration?

A) Dedicated hardware and shared software
B) Dedicated hardware and dedicated software
C) Shared hardware and dedicated software
D) Shared hardware and shared software

4. Refer to the exhibit.

This high-level diagram shows what a customer's infrastructure might look like with their migration to Avaya OneCloud™ ReadyNow.
With the information in the exhibit, which routing technique would you place in the box with the question mark, to provide connectivity for application support?

A) Multiprotocol TX Module (MTM)
B) Multiprotocol Transmitter Module (MTM)
C) Multiprotocol Label Switching (MPLS) SD-WAN
D) Multiprotocol Ethernet (ME)

5. Avaya OneCloud - Public Delivery leverages Avaya UC and CC technology and solutions for a seamless transition to the cloud. Which two options are available with Avaya OneCloud - Public Delivery? (Choose two.)

A) IX™ Orchestration
B) IX,H Workplace
C) IX™ Workforce Engagement
D) IX™ Contact Center

Solutions: