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HP HP2-B119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Strategy & Customer Alignment | - Competitive landscape and solution placement - Customer needs identification and consultative selling |
| Topic 2: Sales Execution & Objection Handling | - Communication of ROI and benefits - Overcoming customer objections |
| Topic 3: HP pMPS Portfolio Knowledge | - Value proposition of pMPS solutions - Understanding HP printing and managed services offerings |
HP Selling HP EMEA pMPS Sample Questions:
1. Within HP EDP, how can a salesperson generate a summary report to show their "Pipeline" of opportunities?
A) The sales person requests "Pipeline" reports from the HP EDP administrator role within their organization.
B) Reports can be generated directly via the HP EDP Portal, by selecting Reports and My Opportunity Pipeline.
C) Pipeline reports are only available via the support desk, HP Infocenter.
D) Sales people cannot generate their own reports; all reports are automated and emailed quarterly as a function of the HP Smart Portal.
2. Which task can an administrator accomplish using the HP Embedded Web Server?
A) Configure security settings on 35 devices at the same time.
B) Host a company website on the Internet.
C) Configure device security features.
D) Edit the content of a print job.
3. What key information is available within the HP Service Portal? (Select two.)
A) Skype and MSN free dial-up service to the HP Premium Hotline
B) contract details
C) usage reporting (only when remote monitoring is available; page counts by color, paper size)
D) rebate and commission information
E) invoice information on partner or customer by revenue and profit
4. How can a customer obtain HP Web Jetadmin and HP Universal Print Driver?
A) by purchasing them from a qualified channel partner
B) by purchasing them from the app store for the server operating system
C) by downloading them for free at hp.com
D) by purchasing and installing a qualified HP device
5. What is the greater goal for selling HP imaging and printing products?
A) improving the way they work
B) increasing their printing volume
C) upgrading their fleet
D) meeting their immediate needs
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B,C | Question # 4 Answer: C | Question # 5 Answer: A |







