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Apple OS X Support Essentials 10.9 Sample Questions:

1. Along with IMAP, POP, and SMTP, which protocol does the Mail application in OS X Mountain Lion support?

A) MAPI
B) CalDAV
C) WebDAV
D) Exchange Web Services

2. Keychains can be managed from the /Applications/Utilities/Keychain Access application.

A) What backup destination disks does Time Machine support?
B) What's used to identify a Wi-Fi network?
C) What application is used to manage keychain settings?
D) What two methods are used to hide items from the Finder?

3. Which folder contains instructions for the launchd process to start certain items when a user logs in to an OS X Mountain Lion computer?

A) /Library/Extensions/
B) /Library/LaunchAgents/
C) /etc/launchd/
D) /var/run/launchd/

4. In what order do these three OS X components load at startup?

A) 1. Booter
2.Kernel
3.Firmware
B) 1. Firmware
2.Kernel
3.Booter
C) 1. Firmware
2.Booter
3.Kernel
D) 1. Kernel
2.Firmware
3.Booter

5. Client software is used to access network services provided by server software. The connection is established using a common network protocol known by both the client and server software. Thus, the client and server software can be from different sources.

A) What's the relationship between clients and servers as it relates to network service access?
B) What's the best source for acquiring printer drivers for OS X?
C) What's target disk mode and how is it engaged?
D) What's the primary interface for configuring network service applications?

Solutions: