What is the duration of the 3300 Exam
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
- Number of Questions: 60
- Passing Score 70%
Reference: https://downloads.avaya.com/css/P8/documents/100142082
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Avaya 3300 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Contact Center Architecture | - Solution components and architecture
|
| Topic 2: Monitoring and Reporting | - Performance management
|
| Topic 3: Call Routing and Contact Processing | - Routing configuration
|
| Topic 4: Administration | - Daily administration tasks
|
| Topic 5: Installation and Configuration | - System configuration
|
| Topic 6: Maintenance and Troubleshooting | - Operational support
|
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