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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:

Salesforce Maps Accredited Professional Sample Questions:

1. A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?

A) Edit the data set, and what report and/or queries were used to create it. Double check that the ^ reports and/or queries return records when logged in as the OAuth user.
B) Edit the data set, and see what field was used for Unit Assignment. Edit the records in Salesforce to match the area names in Territory Planning.
C) Edit the data set, and see what field was used for Unit Assignment. Create a new alignment, and " use the correct matching logic for this field.
D) Edit the data set, and see what field was used for Unit Id. Edit the alignment, and change matching " logic to match this field.

2. A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?

A) When meetings have a start and end time.
B) When they want to plan around other events currently on their Salesforce calendar
C) When importing events directly from their Outlook or Google calendar.
D) When Routes and Schedule are interchangable
E) When they want to schedule meetings up to a month at a time.

3. What are two example use cases for using the Analyze and Compare tool in Territory Planning?"

A) To show a Sales Manager the difference between their previous areas and their new areas
B) To communicate to Sales Leaders the high level differences between different planning scenarios
C) To add additional attributes to the Data Set
D) To create a new Alignment

4. Alpine Energy uses Sales Representatives to help plan field visits for reps in the field. How might they best use Maps features to assist them in this task?

A) The Sales Representative can scroll through their rep's routes to see which one comes closest to the location that needs to be added to the route.
B) The Sales Representative can overlay a marker layer for upcoming events with a layer for prospects and let the rep know who is nearby.
C) The Sales Representative can create an event and let Auto-Assignment schedule the field visit
D) The Sales Representative can use the week view in Schedule to add appointments to their rep's calendar in the most optimal timeslot.

5. Sales managers want to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. How can this be achieved?

A) Use Maps Advanced and create logical visit plans
B) Use Live Tracking and create routes
C) Create Territories on street level with Territory planning
D) Use Core Maps and create routes

Solutions: