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Avaya Midsize Solution Design Sample Questions:

1. One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?

A) Address
B) Organization or group
C) Job function
D) Email address

2. Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A) Avaya one-X Communicator for Mac
B) Avaya Communicator for IOS
C) Avaya Communicator for Windows
D) Avaya one-X Communicator for Windows

3. Refer to the exhibit.

You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?

A) Cross out functionality not requested by the customer.
B) Create a version of this diagram for each location.
C) Add In quantities for each of the components in your solution.
D) Add the specific product names for components in your solution.

4. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) No additional licensing is needed to allow any user call recording via a button.
B) Each Avaya Contact Center Select voice agent license includes a recording license.
C) It provides reporting such as how many times a call was put on hold.
D) It offers live monitoring of voice and screens.

5. You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?

A) A single architectural diagram
B) A design diagram for each person
C) An architectural diagram for each person
D) A single design diagram

Solutions: